digfad.co.uk

We Are Hiring!

Mobile Repair Technician

Salary

Our salary range for this position is £25,000 to £28,000, with a recommended midpoint of £27,800, ensuring competitive compensation for our employees.

Working Hours

Our standard working hours are set at 37.5 hours per week, providing employees with a balanced work-life schedule.

We are seeking a Mobile Repair Technician to provide exceptional repair and maintenance services for a wide range of mobile devices, including smartphones and tablets. The successful candidate will play a crucial role in ensuring that our customers' mobile devices are promptly and expertly repaired to the highest standards.

Main duties include

  • Diagnose and repair hardware and software issues on various mobile devices, including screen replacements, battery replacements, and troubleshooting software problems.
  • Perform thorough assessments of devices to identify issues and provide accurate repair estimates to customers.
  • Utilize a variety of specialized tools and equipment to disassemble, repair, and reassemble mobile devices.
  • Maintain a clean and organized workspace, ensuring the proper handling and disposal of parts and materials.
  • Deliver exceptional customer service, addressing customer inquiries and concerns with professionalism and patience.

Skills and Education

  • Proven 1 years of experience as a Mobile Repair Technician or similar role.
  • Proficiency in diagnosing and repairing hardware and software issues in a variety of mobile devices.
  • Strong knowledge of mobile device components and their functions.
  • Exceptional attention to detail and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Certification in mobile device repair is a plus.

Web and Social Media Manager

Salary

Our salary range for this position is £21,400 to £26,500 , with a recommended midpoint of £21,440, ensuring competitive compensation for our employees.

Working Hours

Our standard working hours are set at 37.5 hours per week, providing employees with a balanced work-life schedule.

We are looking for a Web and Social Media Manager to oversee and enhance our digital presence, with a primary focus on upgrading and maintaining our existing website and managing our social media platforms. The successful candidate will play a crucial role in expanding our digital reach, engaging with our customer base, and conveying our commitment to excellence.

Main duties include

  • Upgrade and maintain the content, functionality, and design of our existing website to ensure it remains user-friendly and up-to-date.
  • Collaborate with cross-functional teams to gather and update content, ensuring accuracy and relevance.
  • Implement SEO strategies to improve the website's search engine ranking and visibility.
  • Develop and execute a comprehensive social media strategy to enhance brand visibility and customer engagement across various platforms.
  • Create and curate engaging and shareable content that aligns with our brand voice and values.
  • Manage and monitor social media accounts, responding to inquiries and engaging with the online community.
  • Analyze social media performance and adjust strategies to drive growth and reach KPIs.

Skills and Education

  • Proven 1+ years of experience in website management and social media marketing.
  • Strong knowledge of website content management systems and social media platforms.
  • Excellent understanding of SEO best practices.
  • Proficiency in content creation, including graphics and written content.
  • Analytical skills to assess digital marketing performance and make data-driven decisions.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team.

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